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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl smith kaylor

July 24, 2026

4  out of  5
rating by Cheryl smith kaylor
"Jan has been great. Always quick to respond and answer questions!"
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Lenny Carpenter

July 24, 2026

5  out of  5
rating by Lenny Carpenter
"Needed to update my homeowners coverage. Timmy from Tony's office made an appointment with me to review analysis she had emailed to me. She went over my information offered to answer any questions and we made updates to our policy.
Thank You!"
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Cindi Cole

July 23, 2026

5  out of  5
rating by Cindi Cole
"Tony, Mary and all the staff are terrific to work with! Knowledgeable, friendly and efficient!"
We responded:
"Thank you, Cindi, for the kind words. And thank you for your loyalty to our agency. It's our pleasure to work with you!"
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Charna

July 23, 2026

5  out of  5
rating by Charna
"After many years of working with The Theofanis agency I still receive outstanding service. After a recent accident they were extremely helpful to point me in the right direction to take care of my needs. Not sure how I would navigate this process without this agency."
We responded:
"Thank you, Charna, for your loyalty to our agency. Honored to serve you."
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Teresa Jacot

July 23, 2026

5  out of  5
rating by Teresa Jacot
"Awesome experience with Jan Ewing. She was so very helpful and explained my options very well. Thanks to Jan I had a great experience 🙏🏻"
We responded:
"Thank you for the 5-STAR review Teresa. Happy to know that Jan was so helpful. Again, thank you for your business."
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Tristan Fearnow

July 18, 2026

5  out of  5
rating by Tristan Fearnow
"Jan Ewing was incredibly helpful and provided excellent customer service throughout the entire process. She was responsive, knowledgeable, and made everything easy to understand. I highly recommend Jan for anyone looking for a great insurance agent!"
We responded:
"Thank you for the very nice review, Tristan. Glad to know Jan handled your situation professionally! Thank you for trusting us with your insurance and financial services needs."
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Troy Martin

July 18, 2026

5  out of  5
rating by Troy Martin
"Jan Ewing at State Farm really stepped up for me when I bought a golf cart on a Saturday and needed coverage so I could use it. She went to work immediately to get me coverage so I could enjoy it over the weekend. Thank you Jan!"
We responded:
"Troy, glad Jan was there when you needed help. Thank you for trusting our agency!"
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Nicki Ewing

July 18, 2026

5  out of  5
rating by Nicki Ewing
"Jan Ewing at State Farm goes above and beyond especially when it comes to customer service. When I needed coverage for a new golf cart I bought she helped me get coverage on a Saturday so that I could enjoy my new toy! Thank you Jan and thank you State Farm!"
We responded:
"Nicki, glad that you were able to enjoy your new toy! Jan does a fantastic job in our agency. Thanks for trusting us!"
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Mallory Martin

July 18, 2026

5  out of  5
rating by Mallory Martin
"Jan has been amazing to work with—she's always kind, helpful, and genuinely cares about making sure I have the coverage that's right for me!"
We responded:
"Mallory thank you for the wonderful review. Glad that Jan was able to address your concerns and they were handled appropriately! Thank you for trusting our agency!"
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Jami Bell

July 10, 2026

5  out of  5
rating by Jami Bell
"I have been a customer of the Theofanis agency for many years.
Everyone is professional, friendly, and eager to help. I recently had an accident and received immediate assistance on the direction I needed to follow. I would highly recommend them."
We responded:
"Thanks, Jami, for the very kind review. Glad you were ok and glad we could be there for you! And, thank you to your loyalty to our agency. Much appreciated!"
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Steven Carter

June 30, 2026

1  out of  5
rating by Steven Carter
"Very moody people. Tony is very defensive and gets irate to easy. Office workers are disrespectful and degrading. Find yourself another agent."
We responded:
"Steven, have a nice day and a GREAT 4th!"
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Jesika DeVore

May 27, 2026

5  out of  5
rating by Jesika DeVore
"I have been a client with State Farm for as long as I can possibly remember. Leslie has always given the best service, the best care, and is always there to help when needed. The whole crew is quick to respond, helpful, and talks to you like your family despite stressful situations. I am grateful that they have always been able to go above and beyond with the best customer service there is! To the whole staff, thanks for all you do! To Leslie, thanks for being there through all walks of life! You guys are the best!"
We responded:
"Very much appreciate your kind words Jesika. I'm glad to know Leslie has been there for you. We are built to serve and help.
Again, thank you for the kind words! "
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Kokomo Dude

May 22, 2026

5  out of  5
rating by Kokomo Dude
"State Farm rocks! They have the best quotes above and beyond their competitors. I will stay as long as the rates are lower. Please contact if you want to save money. Thank you to Emily ! She also rocks."
We responded:
"Kokomo Dude, thank you for the solid endorsement!"
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Charles Hausam

May 19, 2026

5  out of  5
rating by Charles Hausam
"It was simple.
A human replied, and was nice. And all pricing was 100% fair, and better for what I needed! Down payment did not suck, and they were nice. Did not treat me like I was expendable, and did not talk over me! They were nice. Talked like we were bingo buddy’s or friends. They were nice!

Kindness/personable/price! Easy peasy!"
We responded:
"Charles, thank you for your honest words. Much appreciated. We will be here when you need us. Thank you for doing business with my agency!"
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Ellie Detherage

April 15, 2026

5  out of  5
rating by Ellie Detherage
"Leslie was so helpful and informative! She was quick, responsive, and all around great to work with!"
We responded:
"Thank you for the kind words regarding your experience with Leslie.
She and her teammates take pride in providing quality customer service.
Thank you Ellie for trusting our agency!"
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Brook Beard

April 14, 2026

5  out of  5
rating by Brook Beard
"No concerns at all you guys handel everything. Thank you so very much"
We responded:
"Glad that everything was handled to your satisfaction Brook. We appreciate you and your loyalty to our agency!"
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Mark Hicks

March 25, 2026

5  out of  5
rating by Mark Hicks
"Great agency , the people there are so helpful best insurance agency I've ever had ,call Emily or any of the other great agents today to get insured you won't regret it !!!"
We responded:
"Thank you Mark for the wonderful & kind words. We try our best and thank you for recognizing this! "
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vick griggs

March 13, 2026

5  out of  5
rating by vick griggs
"My experience at State Farm on Tuesday was informative. The lady who helped me is Timmy. She was very thorough about explaining things that I did not understand. I have always been pleased with my experiences at State Farm. The people who work in Frankfort are very kind and very caring."
We responded:
"Thank you Vicki for the kind review. We have always appreciated your business and loyalty to our agency!"
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Eddie Cottrell

February 27, 2026

5  out of  5
rating by Eddie Cottrell
"They are very helpful and do a great job"
We responded:
"Thank you, Eddie for the kind words about our agency!
Appreciate you!"
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Keith Kendall

February 13, 2026

5  out of  5
rating by Keith Kendall
"Great service"
We responded:
"Thank you, Keith, for the nice review. Appreciate you and your loyalty to our agency!"
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Kenny G

February 11, 2026

5  out of  5
rating by Kenny G
"Great guy and very easy to talk to."
We responded:
"Thank you, Ken, for the kind words. Enjoyed meeting you given the circumstances. "
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Michelle Bright

December 10, 2025

5  out of  5
rating by Michelle Bright
"I couldn’t do it without Leslie. She makes it happen."
We responded:
"Thanks for the kind words, Michelle. Appreciate your business and Happy Holidays!"
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kadin browning

December 4, 2025

5  out of  5
rating by kadin browning
"Very helpful customer service."
We responded:
"Thank you for the review, Kadin. Happy to serve you!
"
Profile photo of Matt Gwin

Matt Gwin

December 3, 2025

5  out of  5
rating by Matt Gwin
"I have been a policy holder with Tony Theofanis for several years and the experience has been consistently great. The whole team is easy to work with, quick to respond, and always on top of any changes or adjustments I need. They make the process simple and the rates stay competitive, so I never feel like I have to shop around. It is exactly the kind of service you want from an insurance agency. Highly recommend!"
We responded:
"Thank you for the kind words, Matt. It's our pleasure to provide quality service to our customers. Appreciate your business!"
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Bill Cook

November 21, 2025

5  out of  5
rating by Bill Cook
"Had a great discussion with Timmy this morning. It was enlightening to get a chance to review the details of my individual policies and get the comfort of knowing if my life becomes a disaster I will have State Farm in my corner!!"
We responded:
"Thank you Bill for the kind words and trust. Appreciate your loyalty to our agency!"