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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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vick griggs

March 13, 2026

5  out of  5
rating by vick griggs
"My experience at State Farm on Tuesday was informative. The lady who helped me is Timmy. She was very thorough about explaining things that I did not understand. I have always been pleased with my experiences at State Farm. The people who work in Frankfort are very kind and very caring."
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Eddie Cottrell

February 27, 2026

5  out of  5
rating by Eddie Cottrell
"They are very helpful and do a great job"
We responded:
"Thank you, Eddie for the kind words about our agency! Appreciate you!"
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Keith Kendall

February 13, 2026

5  out of  5
rating by Keith Kendall
"Great service"
We responded:
"Thank you, Keith, for the nice review. Appreciate you and your loyalty to our agency!"
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Kenny G

February 11, 2026

5  out of  5
rating by Kenny G
"Great guy and very easy to talk to."
We responded:
"Thank you, Ken, for the kind words. Enjoyed meeting you given the circumstances. "
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Michelle Bright

December 10, 2025

5  out of  5
rating by Michelle Bright
"I couldn’t do it without Leslie. She makes it happen."
We responded:
"Thanks for the kind words, Michelle. Appreciate your business and Happy Holidays!"
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kadin browning

December 4, 2025

5  out of  5
rating by kadin browning
"Very helpful customer service."
We responded:
"Thank you for the review, Kadin. Happy to serve you! "
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Matt Gwin

December 3, 2025

5  out of  5
rating by Matt Gwin
"I have been a policy holder with Tony Theofanis for several years and the experience has been consistently great. The whole team is easy to work with, quick to respond, and always on top of any changes or adjustments I need. They make the process simple and the rates stay competitive, so I never feel like I have to shop around. It is exactly the kind of service you want from an insurance agency. Highly recommend!"
We responded:
"Thank you for the kind words, Matt. It's our pleasure to provide quality service to our customers. Appreciate your business!"
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Bill Cook

November 21, 2025

5  out of  5
rating by Bill Cook
"Had a great discussion with Timmy this morning. It was enlightening to get a chance to review the details of my individual policies and get the comfort of knowing if my life becomes a disaster I will have State Farm in my corner!!"
We responded:
"Thank you Bill for the kind words and trust. Appreciate your loyalty to our agency!"
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Jennifer Ramsey

November 13, 2025

5  out of  5
rating by Jennifer Ramsey
"I hit a deer on my way home from work late Tuesday evening. I called State Farm's roadside service number and spoke to someone named Kevin who was so kind and caring. I was hysterical and he set up the tow truck, the body shop repair appointment, and the rental car reservation. The next day I was in a temporary rental minivan while my car is getting fixed, which is really nice. I hear people sometimes say their prices may be higher than other companies but I'm telling you when something like this happens it's worth every penny. It was nice knowing I could just rest and recover and let someone else do the work. Huge thank you to State Farm for being there for me in the dark and cold on the side of the road."
We responded:
"Thank you for the kind words Jennifer. Glad that we were able to assist you in a time of need."
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Rhonda Dale

November 11, 2025

5  out of  5
rating by Rhonda Dale
"Timmy was very nice and polite, very informative of things we didn’t know. Glad she was able to help us out in a lot of ways."
We responded:
"Thank you for the kind words, Rhonda. Appreciate you (and Don). And thank you for your continued loyalty to our agency."
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Dave Albin

November 4, 2025

4  out of  5
rating by Dave Albin
"Timmy fid an awsome job of explaining everything and my options. Thank you"
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. We’re here to help!"
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Michelle Burgin

November 4, 2025

5  out of  5
rating by Michelle Burgin
"Today I met with Timmy to review my insurance policies for my home and vehicle. She was very helpful and we had a great discussion about events that happened in the area. I’ve been with State Farm since 2013. I’ve lived in 3 different areas and the area agent has been very helpful each time. Since 2019 I’ve had Tony’s office as my agent. I’ve filed a claim with my house and vehicle. They have been helpful in both situations. Thank you for being a great team to work with!"
We responded:
"Thank you Michelle for the kind words. We are happy to serve you and thank you for the support!"
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Dawn Coda

October 25, 2025

5  out of  5
rating by Dawn Coda
"Reviewed my policies with Timmy at the office . It was a very pleasant experience and I was thankful to be able to sit with her and review all my policies with State Farm. We did discover some changes that needed to be made and she took care of that for me . Timmy is very knowledgeable and has a way of making you feel very relaxed and comfortable discussing things with her. I don't usually go in for those reviews but I am truly glad I went and highly recommend it."
We responded:
"Thank you Dawn for the very kind words. Appreciate your loyalty to our agency! take care. Tony"
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Colleen Mckinzie

October 8, 2025

5  out of  5
rating by Colleen Mckinzie
"Jan was very helpful explaining and sorting out things on life insurance policies for my grandsons."
We responded:
"Thank you Colleen for the kind words. Appreciate your loyalty to our agency! Tony"
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Jedonne Abston

October 3, 2025

5  out of  5
rating by Jedonne Abston
"Timmy was very thorough explaining exactly each and every category I was paying for. Don't think I have had such a thorough explanation. Ty Timmy"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Adam Weir

October 1, 2025

5  out of  5
rating by Adam Weir
"This team is so responsive and takes great care of our family! I am so thankful we found them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carolyn Cook

September 30, 2025

5  out of  5
rating by Carolyn Cook
"Very polite and explained everything I needed to know"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jay tha Don

September 2, 2025

5  out of  5
rating by Jay tha Don
"I don’t normally do reviews, but for this one I had to make an exception. Timmy was excellent, she explained everything in vivid detail answered all of my questions and resolved all of my concerns . Very polite and courteous. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Robin Black-Paul

August 19, 2025

5  out of  5
rating by Robin Black-Paul
"Timmy Bundy is very knowledgeable about both my car and hone insurance. She reviewed my updated coverage needs with replacement cost. This was important for my peace of mind."
We responded:
"Thank you for the kind words, Robin. Timmy, along with the rest of our team does a wonderful job of explaining what insurance policies cover to each customer. Appreciate your support to our Agency. Thanks again! Tony"
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Robert Cardwell

June 4, 2025

5  out of  5
rating by Robert Cardwell
"Timmy was very helpful and knowledgeable. And very friendly and easy to deal with thanks for your help."
We responded:
"Appreciate the nice words, Robert. I'll share them with Timmy. Thank you for your patronage!"
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Nicole Mitchell

April 24, 2025

5  out of  5
rating by Nicole Mitchell
"Always a great experience working with Tony Theofanis’ office! Leslie and Jan are wonderful and very helpful."
We responded:
"Thank you Nicole. Appreciate your kind words"
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Sarah Roudebush

April 16, 2025

5  out of  5
rating by Sarah Roudebush
"Tony's office is easy to work with and always gets things taken care of fast. My family has used his office for over 30 years. They are the best."
We responded:
"Thank you, Sarah, for the wonderful review. You and your extended family are special people. We appreciate the opportunity to serve you!"
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Adam Beaver

April 7, 2025

5  out of  5
rating by Adam Beaver
"Super helpful in getting renters insurance set up and dealing with car incidents. My windshield replacement went very smoothly thanks to their quick response."
We responded:
"Thank you Adam for the kind words. It's our pleasure to serve you!"
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Denny Denison

March 18, 2025

5  out of  5
rating by Denny Denison
"Very Helpful"
We responded:
"Glad we were able to help you with your situation Denny. Appreciate the review and thank you for doing business with my Agency!"
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Teresa Vincent

April 16, 2024

5  out of  5
rating by Teresa Vincent
"They are so helpful and kind. They always do a good job. I appreciate their professionalism."
We responded:
"Thank you, Teresa, for the very kind review. We appreciate you and your patronage!"